Volunteer

Why Volunteer with NGHS?

Volunteers are the heart of NGHS. They are integral to our work and have a positive impact on patients, staff, and community members alike. NGHS volunteers come from all walks of life, from high school students to retired nurses to former patients. But they all have one thing in common: their giving spirit and desire to connect with others in their community.

At NGHS, we understand the value that volunteers bring, so we take our time to ensure that all volunteers are matched with opportunities they find personally rewarding. We provide hands-on training to ensure our volunteers feel supported and confident in their roles. Whatever your interests, skills, or experience, there’s a place for you here at NGHS.

Who can volunteer?

The NGHS Volunteer Program is open to adults, college students, and teens 15 years of age or older. Learn more below.

Adults

Our adult volunteers are compassionate, empathetic, and engaged individuals who serve in a variety of areas, including our Window Shops, patient care areas, Hospice, Lifeline, and information desks.

College Students

Our college student volunteers are eager to gain experience and are excited to work with patients and alongside medical staff. Most college volunteers work in Inpatient and Outpatient Rehab, Medical Research, the Window Shops, or as Patient Friends in the nursing units such as Mother/Baby, Pediatrics, Med/Surg, and Oncology.

We recommend our college student applicants start their application no later than mid-term before the semester they wish to begin.

Teens

Teen volunteers must be at least 15 years of age as of June 1 of the summer they intend to volunteer. NGHS teen volunteers brighten spirits and prompt hope and healing with a smile, words of encouragement, or a listening ear. Teen volunteers perform non-clinical tasks on assist on nursing units or departments such as:

  • Orthopedics
  • Med/surg
  • Oncology
  • In-patient rehab
  • Emergency services
  • Sterile processing and materials management
  • Infection Control

They also assist on a variety of special projects, such as making cards for long-term care residents; offering refreshments to visitors and staff in waiting and public areas; making Window Shop patient gift deliveries; or unpacking gift merchandise.

Teen volunteers must be able to commit to volunteering a minimum of 30 hours during the summer. The application for the summer 2023 will be available February 2023.

How much time should I expect to devote to volunteering?

Generally, volunteers serve four-hour shifts once a week or once every other week. Our goal is to work with your schedule and make sure your service aligns with your interests and skills. We ask that college student volunteers commit to at least one semester and that teen volunteers commit to at least 30 hours during the summer.

What type of opportunities are available?

We are actively recruiting volunteers to work in our Window Shops, patient care areas, and our Hospice program. Learn more about these essential roles:

Window Shops

The Window Shops in Gainesville and Braselton provide a much-needed respite from hospital life for hospital staff and patients’ loved ones. Window Shops volunteers have opportunities to connect with people from a variety of backgrounds and develop friendships with staff and frequent visitors. They also assist with delivering gifts directly to patients. Learn more.

Waiting Area

If you enjoy comforting others, you may be a great fit as a Waiting Area volunteer. Serving in Intensive Care Unit (ICU) waiting areas, volunteers act as liaisons between medical staff and loved ones, freeing up medical staff to carry out clinical tasks and providing updates and information to loved ones.

Patient Friends

Patient Friends are exactly what they sound like: a source of support to patients in our nursing units and alongside the Patient Experience and Emergency Services departments. Volunteers visit primarily the new patients and assist nurses with non-clinical duties. Volunteers also fill ice and water pitchers, deliver mail to patients, provide them and their loved ones with complimentary items from our “Comfort Cart,” and transport discharged patients.

Hospice

The volunteer role is one of the most tender and significant parts of the NGMC hospice program, and our volunteers have served families in Northeast Georgia for more than 25 years. Volunteers help run our office, do community outreach, and keep vigil at the bedside of our patients. Learn more.

Other volunteer opportunities:

Courtesy Shuttle

Be the friendly face people see when they arrive and depart from the hospital. Our shuttle drivers transport patients and their loved ones to and from the parking lots and hospital entrances.

Information Desk

Information Desk volunteers create a warm, welcoming environment for all who enter NGHS facilities. They greet incomers and guide them to where they need to go. Volunteers assist at the following information desks:

  • South Entrance – Gainesville
  • North Entrance – Gainesville
  • Medical Plaza 1 – Braselton
  • Medical Plaza 400 – Dawsonville
Lifeline

Lifeline is NGMC’s Personal Emergency Response Service (PERS). This is an easy-to-use service that ensures that senior adults living at home get assistance quickly when needed. Volunteers receive training to become emergency-certified Lifeline Associates who act as liaisons between senior adults and family, friends, and emergency personnel. 

Mended Hearts

Those living with heart disease can offer encouragement to current heart disease patients through Mended Hearts, a nationwide support organization for individuals with heart disease, including persons recovering from heart attacks, angioplasty, or open-heart surgery. Volunteers provide hope and encouragement to patients by providing living proof that persons with heart disease can lead full, productive lives.

Pet Therapy

Nothing brings a smile to a patient’s face sooner than a furry friend. Pets must be certified through one of the following organizations:

Do I need to be vaccinated to volunteer at NGHS?

Effective March 15, 2022, all NGHS volunteers are required to be fully vaccinated for COVID-19. 

How to Apply

Interested in becoming a volunteer? Please fill out our volunteer interest form and our staff will walk you through the next steps. You may also download the volunteer application and send your completed version to auxiliary@nghs.com or mail it to Northeast Georgia Health System Auxiliary, 743 Spring Street, Gainesville, Georgia 30501.

Volunteer Resources

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