Emergency Department Wait Times

More than 210,000 patients trust their emergency care to NGMC each year. Our Emergency Departments are open 24 hours a day, seven days a week and are staffed by board-certified emergency medicine physicians and expert nurses, paramedics and technicians.

How are Emergency Room wait times calculated?

Our Emergency Room wait times represent the estimated time it takes from arrival to when your care begins by one of our qualified medical professionals. The displayed wait times are updated every 15 minutes.

Please note that these wait times are estimations, as patients with life-threatening conditions are prioritized over those with less urgent needs. Actual wait times may vary depending on patient needs and emergency severity.

When to go to the Emergency Room vs. Urgent Care

Urgent Care

When your doctor is not available, Urgent Care clinics provide care for non-life-threatening medical problems or problems that could become worse if you wait. Urgent Care clinics provide walk-in appointments and treat patients six months and older.  

  • colds
  • flu
  • bronchitis
  • earaches
  • seasonal allergies
  • sinus infections
  • sore throat
  • urinary tract infections
  • pink eye
  • sprains
  • minor back pain
  • minor cuts and burns
  • minor broken bones
  • minor muscular pain
  • minor eye injuries
  • minor abscesses
  • poison ivy

View Urgent Care locations and wait times.

Emergency Department

You should visit the hospital emergency department for very serious or life-threatening problems. The hospital emergency department is not the place to go for common illnesses and minor injuries.

If you are experiencing any of the following symptoms, don’t wait!

  • chest pain or pressure
  • severe abdominal pain
  • coughing or vomiting blood
  • severe burns
  • deep cuts or bleeding that won’t stop
  • sudden blurred vision
  • difficulty breathing or shortness of breath
  • sudden dizziness, weakness or loss of coordination or balance
  • numbness in the face, arm or leg
  • sudden, severe headache (not a migraine)
  • seizures
  • high fevers
  • new discomfort that is caused by exercise
  • any condition you believe is life-threatening

NGMC Gainesville


743 Spring Street NE
Gainesville, GA 30501
phone770-219-9000

Map & Services

Specialty Services & Accreditations

  • Level I Trauma Center
  • Level II Pediatric Readiness Center
  • Comprehensive Stroke Center
  • Level I Emergency Cardiac Care Center
  • Pain & Addiction Care in the Emergency Department (PACED) Accredited

NGMC Braselton


1400 River Place
Braselton, GA 30517
phone770-848-8000

Map & Services

Specialty Services & Accreditations

  • Level III Pediatric Readiness Center
  • Primary Stroke Center
  • Level II Emergency Cardiac Care Center
  • Pain & Addiction Care in the Emergency Department (PACED) Accredited

NGMC Barrow


316 N Broad Street
Winder, GA 30680
phone770-867-3400

Map & Services

Specialty Services & Accreditations

  • Level III Pediatric Readiness Center
  • Primary Stroke Center
  • Level III Emergency Cardiac Care Center
  • Pain & Addiction Care in the Emergency Department (PACED) Accredited

NGMC Habersham


541 Historic Hwy #441-N
Demorest, GA 30535
phone706-754-2161

Map & Services

Specialty Services & Accreditations

  • Primary Stroke Center
  • Pain & Addiction Care in the Emergency Department (PACED) Accredited

NGMC Lumpkin


495 Highway 400
Dahlonega, GA
phone770-219-9000

Map & Services

Specialty Services & Accreditations

  • Level III Emergency Cardiac Care Center
  • Pain & Addiction Care in the Emergency Department (PACED) Accredited

Comprehensive Opioid Use Disorder Treatment

Opioid Use Disorder (OUD) is an emergency that requires immediately treatment to prevent death or serious injury. Emergency staff treat patients from the immediate life-threatening overdose, however we know patients need more than this to recover and in many cases, survive.

In an effort to offer comprehensive care, the majority of our physicians are able to offer a variety of options for OUD, including medication assisted therapy. PEER counselors and intake specialists are also available to discuss several options including ambulatory and inpatient options for patients to start the path towards recovery.

Our facility also strives to identify patients with features of OUD and to prevent development by encouraging responsible use of opiates when necessary.