Northeast Georgia Medical Center (NGMC) Braselton brings exceptional healthcare directly to the surrounding communities of Northeast Georgia.

The 134-bed hospital brings services modeled around the programs of excellence at NGMC Gainesville to the Greater Braselton community. These include:

  • Heart services
  • Vascular services
  • Orthopedics
  • Neurosciences
  • Cancer treatment, surgery
  • Emergency services
  • Obstetrical services
  • NICU care

The 119-acre Braselton campus is also home to Medical Plaza B, which houses several specialty physician offices, a resource center and cardiopulmonary rehabilitation, and Medical Plaza 1, which houses an urgent care center, imaging center, endoscopy suite, outpatient lab, therapy services and more than 20 physician offices.

Visitor Information

Visiting Hours

Northeast Georgia Health System continues to adapt to best practices regarding COVID-19. For the protection of our patients, staff and community, our visitation guidelines have been updated.

For the most up-to-date information on visitation, please click here.

Food & Dining

Café 1400

Located on the Ground Level at NGMC Braselton, Café 1400 features fresh, local selections, brick oven pizzas and stromboli, soup, and salad bar, house-made deli selections, grilled burgers and sandwiches, and daily specials.

Hours:

Breakfast: 7–10 a.m.
Lunch: 11 a.m.–2 p.m.
Grab & Go: 2 p.m.–4 p.m.
Dinner: 4–7 p.m.

Café 1400 is closed Monday-Friday 10-11 a.m.

Snacks & Vending

Vending areas are available throughout the campus. Please speak with the front desk staff if you need assistance.

Patient Experience

Our Patient Experience team is available to assist you with questions or suggestions about the care provided at our facility. For suggestions, questions or feedback, please call the Patient Experience team at 770-219-2998.

The customer service line is available live 5 days a week from 8:00 am to 5:00 pm and will then be answered by voicemail.

Current Patients

Patients who are currently at our Braselton campus can contact Patient Experience by dialing 9-1689 from your room phone.

Services

Directions & Parking

Directions From I-85
  • Take I-85 to Exit 126 (Hwy 211)
    • If traveling northbound, turn left.
    • If traveling southbound, turn right
  • Travel approximately 2 miles.
  • Turn left onto Friendship Road.
  • The hospital campus will be on your right.
  • The Main Entrance at River Place will provide access to parking for NGMC Braselton and Medical Plaza B.
  • The West Entrance will provide access to Medical Plaza 1.
Directions From Northbound I-985
  • Take I-985 to Exit 8 (Lanier Islands Parkway), and turn right.
  • Travel approximately 7 miles.
  • The Hospital campus will be on your left.
  • The West Entrance will provide access to Medical Plaza 1.
  • The Main Entrance at River Place will provide access to parking for NGMC Braselton and Medical Plaza B.
Directions From Southbound I-985
  • Take I-985 to Exit 17 toward Oakwood (second ramp to the right), and turn left.
  • Travel 4.3 miles.
  • Turn right onto Hwy 211 (Old Winder Highway).
  • Travel 3.3 miles.
  • Turn right onto Friendship Road.
  • The hospital campus will be on your right.
  • The Main Entrance at River Place will provide access to parking for NGMC Braselton and Medical Plaza B.
  • The West Entrance will provide access to Medical Plaza 1.
Parking Map

Click the image to view a larger version.

Contact A Patient

You can contact a patient by phone or by sending them a message:

By Phone

There are two ways to contact a patient by phone:

  1. Dial 770-848 + Room Number
  2. Call 770-848-8000 and ask to be transferred to the patient’s room

This service is available between 7 a.m. and 9 p.m.

Send a message

You can submit a message for a patient using a simple contact form. The message will be printed and delivered by our hospital staff.

Giving Gifts

Due to the COVID-19 pandemic, The Window Shops are temporarily closed as NGHS facilities have implemented restricted visitation guidelines. Online orders can be delivered to patient rooms at NGMC Braselton or shipped directly to your address.

Shop Our Online Store

Gifts and flowers are welcome at Northeast Georgia Medical Center but please be aware:

ICU, oncology, and immunocompromised patients may receive gifts but not flowers or plants. This is due to the fact that flowers and plants can harbor mold and water-borne organisms which could cause additional infection and we want your loved one to have the cleanest and safest environment for healing.

Volunteer

Volunteers assist with a variety of non-medical duties and provide kind and compassionate support to patients, family members, and visitors.

Classes & Events

Explore upcoming classes and events offered around this campus.